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-   -   stats not updating (https://www.diabetesforum.com/diabetesforum-site-feedback-help-desk/88673-stats-not-updating.html)

pctm 03-07-2017 22:14

stats not updating
 
my new numbers and dates and a1c and meds etc.
arent updating in my posts when i update them

ForumAdmin 03-08-2017 17:12

I did the steps to try and clear this up. Can you tell me what it should be saying and if you notice a difference?

Kevin

Cricket 03-08-2017 20:49

@ForumAdmin

If you look at the image in the signature for @pctm, you will see that the last date displayed for fasting blood sugar is April 4, 2016, but if you click on the link there it shows several entries for 2017. I have looked to see if this was something I could fix, but this issue is way over my head.

pctm 03-09-2017 02:50

Quote:

Originally Posted by ForumAdmin (Post 1199257)
I did the steps to try and clear this up. Can you tell me what it should be saying and if you notice a difference?

Kevin

no difference yet
the age should read 52
the last a1c should read 5.6 in feb/17
the blood sugar should read 5.6 fasting on mar8/17
the meds should read atenolol 100 mg
norvasc 10mg lantus 70 u twice a day
novorapid up to 50 u a day

ForumAdmin 03-09-2017 20:10

Sent a ticket for this to our tech support (ticket#2457174). They are a little behind at the moment, but will hopefully get it sorted for you soon.

Niall

ForumAdmin 03-20-2017 13:43

Hey,

Just to give an update on this. Tech team are still looking into it, the issue seems to be somewhere in the filesystem. So they have to go through a lot of data to find the issue. Thanks alot for your patience and I'll updated you as soon as I know more.

Niall

Cricket 03-27-2017 19:45

Testing something.

Cricket 03-27-2017 19:54

Testing something. Please ignore.

Cricket 03-27-2017 19:58

One more test.

Cricket 05-04-2017 17:07

Still trying to get to the bottom of this.


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