The Diabetes Forum Support Community For Diabetics Online

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-   -   animas customer support? (https://www.diabetesforum.com/insulin-pumps/16217-animas-customer-support.html)

acp 06-08-2013 05:56

animas customer support?
 
has anyone else had trouble with animas customer support? I got a weird email from one of there people with passages like this

" I'm afraid shell have to discharge you and you'll be on your own and although you probably think you know what you're doing you will not get as good a result as you will if you work with the BG team. You probably think the pump is not magic but you are wrong. Just do it!"

Does this sort of email seem weird to anyone else?

Honestly, I have had such trouble I am in the process of trying to get a refund. it's been a total nightmare. Anyone else trapped in situation with animas they wish they could get out of? Wanna share horror stories?


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