Frestyle test strips Fail in OmniPod

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Frestyle test strips Fail in OmniPod


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Old 11-04-2013, 16:19   #1
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Default Frestyle test strips Fail in OmniPod

Hi all
I had a bad batch of Freestyle test strips (Lot #1365655)

They work in my Freestyle meeter but read 100 PTs low in my OmniPod. They also failed the test solution in the OP and passed in the Freestyle meter.

I used 50 strips between the two meters and every one from that batch of test strips failed in the OP.

I called OP and after 30 second wait talked to a rep. She said they had some issues with some test strip batches. we did all kinds of testing and they put me in touch with Abbot.

Abbot would only replace 100 strips. Ummmm I get a 3 month supply at a time and have 400 of that lot number, still they would only replace 100. I told her to get me someone that could, after a pause she came back and said they will replace 200 test strips, and will bump it up to the "resolution Dep" to see if they can replace the other 200.

I got a call yesterday and they will replace all the test strips.

I have test strips from 3 other batches and all work fine.

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Old 11-04-2013, 16:30   #2
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Is this part of the same issue Tamagno has? http://www.diabetesforum.com/insulin...rips-pods.html




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Old 11-04-2013, 22:07   #3
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No I dont know how she got the "Freestyle Light" strips to work in the old PDM it too is suppose to use the "Freestyle" strips not "Freestyle Light" (they are different strips)

My problem was a bad batch of test strips

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Old 11-05-2013, 01:30   #4
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Chris? Tamagno's name is John and he is definitely not a 'she'.




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Old 11-05-2013, 09:35   #5
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I spoke with both Abbott and my endo yesterday. Like you, Chris, Abbott was generous in replacing unusable strips. My endo re-wrote my 'script to read Freestyle "Regular."

I had been using Freestyle "Lite" with absolutely no problem in the old Omnipod system. They work only sporadically in the new system returning "Error Message 3" eventually.

I'll be getting the Freestyle "Regular" strips in a day or two and will let you know the result.

Oh, thanks for the correction, Shanny. My recent hospital visit does not appear to have included the rearrangement of any, um, vital parts.

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Old 11-05-2013, 12:38   #6
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Ok OK SORRY


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Old 11-06-2013, 08:36   #7
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Its, okay, diabetes86!

Perhaps I'm using unnecessarily feminine syntax.

New strips arrive today from Abbott. Did you get yours?

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Old 11-06-2013, 13:17   #8
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Yes I got all 400 strips

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Old 11-07-2013, 08:46   #9
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Okay, so I got the Freestyle regular strips from Abbott.

They don't work.

Back to my original theory of PDM failure.

Calling Insulet later.

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Old 11-08-2013, 09:03   #10
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Hopefully, the end of this little saga...

Called Insulet last night and they're sending me a new PDM.

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